FAQs
What is Ohana&K?
Ohana&K is a Swiss beauty brand inspired by authentic values, offering thoughtfully crafted makeup products designed to elevate your beauty routine.
Where can I buy your products?
Our products are available exclusively online on our website.
How do I create an account?
To create an account, click the person icon at the top of the menu and follow the steps. It's quick and makes managing your orders easier!
When will my order ship and from where?
Orders will be shipped within 2-3 business days from our warehouse in Switzerland via Swiss Post.
Can I return a product if I’m not satisfied?
Returns are accepted if the product is unopened. Follow our refund policy for more details.
What payment methods do you accept?
We accept Visa, Mastercard, Maestro, Twint, and other secure payment options.
Do you ship internationally?
Currently, we only ship within Switzerland.
Will there be new product releases?
Yes! Create an account with just your email to be the first to know about upcoming product launches and exclusive offers. Simply follow the steps mentioned in the FAQ above to get started!
How can I get in touch with customer support?
You can contact us via email at support@ohanandk.ch — we're here to help!
How can I collaborate with Ohana&K?
If you're interested in collaborations, media inquiries, or partnerships, please use our contact form or send us an email directly at info@ohanandk.ch
We Love Hearing from You!
Our inbox is always open for your feedback, thoughts, and love notes. Whether you’ve got a suggestion or just want to say hi, we’re here to respond as quickly as we can—because nothing makes us blush more than hearing from you (except maybe our own blushes!).
